Shipping policy

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Shipping Policy

Country of Origin

All items are handmade and dispatched from the United Kingdom.

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Worldwide Shipping

We offer worldwide shipping. Available shipping options and costs are calculated at checkout based on your location and selected shipping method.

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Processing Time

Each piece is handmade with care. Please allow 2–5 business days for your order to be processed and prepared for shipping. During busy periods or for made-to-order items, processing times may be slightly longer. If this is the case, you will be notified.

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Shipping Times

Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided as a guide only and do not include processing time.

Once your order has been dispatched, we are not responsible for delays caused by postal services, customs, or factors beyond our control.

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Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping option.

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Tracking

Where available, tracking information will be provided once your order has been dispatched. Please allow up to 24 hours for tracking details to update.

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Shipping to the European Union (EU)

Orders shipped from the United Kingdom to the European Union may be subject to customs clearance procedures, import VAT, and/or handling fees in accordance with EU regulations.

These charges are not included in the item price or shipping cost and are the responsibility of the customer. Customs processing may also result in delivery delays, which are outside of our control.

By placing an order for delivery to the EU, you acknowledge and accept these potential charges and delays.

If you have any questions before ordering, please contact us at myrin.gypsea@icloud.com.

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Customs & Import Duties (Non-EU International Orders)

International orders outside the UK and EU may also be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

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Incorrect Address

Please ensure your shipping address is correct at checkout. We cannot be responsible for orders sent to incorrect or incomplete addresses provided by the customer.

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Product Safety (GPSR – EU Customers)

All items sold by Gypsea Ltd are handmade fashion jewellery intended for decorative wear only.

Our products are not toys and are not suitable for children unless clearly stated otherwise. Please handle and wear with care.

If you have any questions regarding materials, care, or product safety, please contact us before purchasing at myrin.gypsea@icloud.com.